Product GuaranteesThe David Shaw PASSPORT TO QUALITY is more than a guarantee - it's a Total Quality Concept. We have rigorous quality criteria in place to ensure that standards are always maintained. In pre-production designs are constructed and refined using components which meet the quality standards we have set.
Quality checks are made at every phase of production to ensure that each piece of furniture can be given a 10 year guarantee its PASSPORT TO QUALITY.
Your written guarantee of what we at David Shaw Limited call our Total Quality Concept.
Fabrics are covered under the fabric manufacturers guarantee; not by David Shaw Limited.