OUR GUARANTEE
PASSPORT TO QUALITY
More than a guarantee, the David Shaw Passport to Quality is a total quality concept.
We have rigorous criteria in place to ensure the highest standards are always maintained. In pre-production, every design is constructed and refined using components that meet the highest standards, and quality checks are made during every phase of production.
10 YEARS
DAVID SHAW FURNITURE
Every piece of David Shaw furniture is given a 10 year guarantee.
2 YEARS
DAVID SHAW OUTDOOR FURNITURE
Every piece of David Shaw outdoor furniture is given a 2 year guarantee.
YOUR PASSPORT
KEEP IT SAFE
Every piece comes with its own Passport to Quality, recording where and when it was purchased, who it was issued to, its style and identity number, and its quality approval.
Please keep your Passport. It is your verification of purchase and validation of your guarantee.
QUESTIONS ABOUT YOUR PIECE
Please contact the furniture supplier or designer you purchased it from.
Fabric warranties are given by the fabric company, not by David Shaw Limited.
LOOKING AFTER YOUR PIECE
A little regular care keeps your furniture looking its best and performing as it should for the life of your guarantee.